Training and awareness

At Telefónica we believe that training and awareness are key to preventing irregular behaviour. For this reason, we train our employees from the moment they join the company on their main obligations in terms of Compliance. In addition, employees must periodically complete training on the Principles of Responsible Business, Telefónica’s Code of Ethics, which dedicates part of its content to the fight against corruption.

Additionally, we have specific training on the risks of international public corruption (based on the Foreign Corrupt Practices Act of the United States), aimed at those areas of the organization with a greater exposure to this risk.

In addition, we promote communication actions and specific initiatives to raise awareness to reinforce the Group’s Compliance culture.