Human Rights

At Telefónica we are committed to respecting and promoting the rights of all people. We work proactively to prevent any abuse related to our activity or that of our business partners.

Human rights must be respected in any situation by both us and our suppliers, whether it is when we deploy telecommunications networks or use technologies such as Artificial Intelligence.

Our main challenges are privacy, freedom of expression and information, equality, working conditions, health and safety, and respect for the environment.

To advance, the impulse of the highest level of the company is necessary. For this reason, the person most responsible is the Board of Directors of Telefónica: the Sustainability and Quality Committee ensures that we meet the human rights objectives set out in our Global Responsible Business Plan.

We manage possible risks in Human Rights

To avoid or mitigate risks, we have a policy in which we show our commitment, we analyze the impact of all our activity on people’s rights, we integrate the necessary measures to promote them in our processes, we monitor progress and challenges, and we have a channel for anyone to ask us about their questions or complaints.

Learn about the “Guiding principles for business and human rights”