{"id":1205,"date":"2023-02-08T00:28:43","date_gmt":"2023-02-08T05:28:43","guid":{"rendered":"https:\/\/www.telefonica.co\/?page_id=1205"},"modified":"2023-03-31T05:55:34","modified_gmt":"2023-03-31T10:55:34","slug":"compliance-management","status":"publish","type":"page","link":"https:\/\/www.telefonica.co\/en\/sustainability\/compliance\/compliance-management\/","title":{"rendered":"Compliance Management"},"content":{"rendered":"\n<p>The Compliance Department of Colombia Telecomunicaciones S.A. E.S.P. BIC, which reports to the Global Compliance Department, the Board of Directors and the Hispam General Secretariat, has the purpose of managing preventive and reactive environments related to compliance with (a) the positive legal system and (b) the Telef\u00f3nica&#8217;s internal regulations, in general and with a specific focus on those areas that are most sensitive depending on the circumstances.<\/p>\n\n\n\n<p>Thus, the Compliance function extends to the management of issues that may arise regarding certain matters identified as sensitive from a compliance point of view.<\/p>\n\n\n\n<p>The main matter supervised by the Compliance Department and on which most of its policies, procedures and controls focus is integrity, a transversal concept that captures the fight against corruption and bribery.<\/p>\n\n\n\n<p>Telef\u00f3nica&#8217;s commitment to our stakeholders is zero tolerance for fraud and corruption, as we understand that they have a negative impact on business and society.<\/p>\n\n\n\n<p>Additionally, the Compliance Department is responsible for executing the Compliance program in Colombia in terms of international sanctions programs coordinated by the Global Compliance Department.<\/p>\n\n\n\n<p>The elements that make up Telef\u00f3nica&#8217;s Global Compliance Model are: Prevention, Detection and Response to potential breaches.<\/p>\n\n\n\n<p><strong>Prevention<\/strong><\/p>\n\n\n\n<div class=\"wp-block-group lista1-parrafo\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>Organization and government<\/p>\n\n\n\n<p>Identification of non-compliance risks<\/p>\n\n\n\n<p>Politics and procedures<\/p>\n\n\n\n<p>Due diligence checks<\/p>\n\n\n\n<p>Training and awareness<\/p>\n\n\n\n<p>Consultations<\/p>\n<\/div><\/div>\n\n\n\n<p><strong>Detection<\/strong><\/p>\n\n\n\n<div class=\"wp-block-group lista1-parrafo\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>Follow-up on complaints received and managed by the Inspection Management (Internal Audit Management)<\/p>\n<\/div><\/div>\n\n\n\n<p><strong>Reaction \/ Response<\/strong><\/p>\n\n\n\n<div class=\"wp-block-group lista1-parrafo\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>Discipline and Recognition<\/p>\n\n\n\n<p>Review and mitigation<\/p>\n<\/div><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" height=\"597\" width=\"1024\" src=\"https:\/\/www.telefonica.co\/en\/wp-content\/uploads\/sites\/10\/2023\/03\/Compliance-en.jpg?w=640\" alt=\"\" class=\"wp-image-2508\" srcset=\"https:\/\/www.telefonica.co\/en\/wp-content\/uploads\/sites\/10\/2023\/03\/Compliance-en.jpg 1535w, https:\/\/www.telefonica.co\/en\/wp-content\/uploads\/sites\/10\/2023\/03\/Compliance-en.jpg?resize=300,175 300w, https:\/\/www.telefonica.co\/en\/wp-content\/uploads\/sites\/10\/2023\/03\/Compliance-en.jpg?resize=768,448 768w, https:\/\/www.telefonica.co\/en\/wp-content\/uploads\/sites\/10\/2023\/03\/Compliance-en.jpg?resize=1024,597 1024w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n<div class=\"tlf-spaces mb--100 \">  <\/div>","protected":false},"excerpt":{"rendered":"<p>The Compliance Department of Colombia Telecomunicaciones S.A. E.S.P. BIC, which reports to the Global Compliance Department, the Board of Directors and the Hispam General Secretariat, has the purpose of managing preventive and reactive environments related to compliance with (a) the positive legal system and (b) the Telef\u00f3nica&#8217;s internal regulations, in general and with a specific [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":982,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"570,508,765,877,885,677","_relevanssi_noindex_reason":"","footnotes":""},"class_list":["post-1205","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.0 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Compliance Management | Telefonica Colombia English<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.telefonica.co\/en\/sustainability\/compliance\/compliance-management\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Compliance Management\" \/>\n<meta property=\"og:description\" content=\"The Compliance Department of Colombia Telecomunicaciones S.A. 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BIC, which reports to the Global Compliance Department, the Board of Directors and the Hispam General Secretariat, has the purpose of managing preventive and reactive environments related to compliance with (a) the positive legal system and (b) the Telef\u00f3nica&#8217;s internal regulations, in general and with a specific [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.telefonica.co\/en\/sustainability\/compliance\/compliance-management\/\" \/>\n<meta property=\"og:site_name\" content=\"Telefonica Colombia English\" \/>\n<meta property=\"article:published_time\" content=\"2023-02-08T06:28:43+01:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-03-31T12:55:34+02:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.telefonica.co\/en\/wp-content\/uploads\/sites\/10\/2023\/03\/Compliance-en.jpg?w=640\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.telefonica.co\\\/en\\\/sustainability\\\/compliance\\\/compliance-management\\\/\",\"url\":\"https:\\\/\\\/www.telefonica.co\\\/en\\\/sustainability\\\/compliance\\\/compliance-management\\\/\",\"name\":\"Compliance Management | Telefonica Colombia English\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.telefonica.co\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.telefonica.co\\\/en\\\/sustainability\\\/compliance\\\/compliance-management\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.telefonica.co\\\/en\\\/sustainability\\\/compliance\\\/compliance-management\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.telefonica.co\\\/en\\\/wp-content\\\/uploads\\\/sites\\\/10\\\/2023\\\/03\\\/Compliance-en.jpg?w=640\",\"datePublished\":\"2023-02-08T05:28:43+00:00\",\"dateModified\":\"2023-03-31T10:55:34+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.telefonica.co\\\/en\\\/sustainability\\\/compliance\\\/compliance-management\\\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.telefonica.co\\\/en\\\/sustainability\\\/compliance\\\/compliance-management\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/www.telefonica.co\\\/en\\\/sustainability\\\/compliance\\\/compliance-management\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.telefonica.co\\\/en\\\/wp-content\\\/uploads\\\/sites\\\/10\\\/2023\\\/03\\\/Compliance-en.jpg\",\"contentUrl\":\"https:\\\/\\\/www.telefonica.co\\\/en\\\/wp-content\\\/uploads\\\/sites\\\/10\\\/2023\\\/03\\\/Compliance-en.jpg\",\"width\":1535,\"height\":895},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.telefonica.co\\\/en\\\/sustainability\\\/compliance\\\/compliance-management\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.telefonica.co\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Sustainability\",\"item\":\"https:\\\/\\\/www.telefonica.co\\\/en\\\/sustainability\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Compliance\",\"item\":\"https:\\\/\\\/www.telefonica.co\\\/en\\\/sustainability\\\/compliance\\\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Compliance Management\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.telefonica.co\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/www.telefonica.co\\\/en\\\/\",\"name\":\"Telefonica Colombia English\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.telefonica.co\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Compliance Management | Telefonica Colombia English","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.telefonica.co\/en\/sustainability\/compliance\/compliance-management\/","og_locale":"en_GB","og_type":"article","og_title":"Compliance Management","og_description":"The Compliance Department of Colombia Telecomunicaciones S.A. 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