User experience

In Telefonica Movistar we want to provide the best user experience. For this, we work with partners and first level collaborators to build a work place that allows us to develop the best digital offering, ensure safety and at the same time help to improve the environment and customer experience.


The digital ecosystem is already the main world economic structure. We know that our future growth depends largely on the availability of talent with ICT skills, our ability to connect digital entrepreneurs to our business and the level of adoption of the digital economy. In this way we have decided to be proactive and prepositive actors in public polices construction that will define the Internet future and the environment in which users can move to the digital world actors. In this framework, we work on three key concepts: Digital Access, Open Internet and Digital Confidence, which are explained in detail in our ‘Digital Manifiesto: an open and secure Internet for all’